Effective Date: 01/13/2025
1. Introduction
Stride Support ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through our website or services. This policy is designed to comply with applicable privacy laws, including those specific to the State of New York.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and other identifying details you provide when contacting us or using our services.
Health Information: If applicable, certain health-related details needed to deliver Home and Community-Based Services (HCBS).
Usage Data: Information about how you interact with our website, including IP addresses, browser types, and pages visited.
3. How We Use Your Information
We use the collected information to:
Provide and manage HCBS services.
Respond to inquiries and customer support requests.
Improve our website and services.
Comply with legal obligations and regulatory requirements.
4. Sharing Your Information
We may share your information with:
Service Providers: Third parties that assist us in delivering our services (e.g., billing, technical support).
Legal Compliance: Authorities or entities as required by law or in response to legal processes, including New York State laws.
Consent: Other parties, with your explicit consent.
We do not sell or rent your personal information to third parties.
5. Protecting Your Information
We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. Despite these efforts, no system can be completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Under New York State law and other applicable data protection laws, you may have rights including:
Accessing and obtaining a copy of your personal information.
Requesting corrections to your personal information.
Deleting your personal information, subject to certain legal or contractual restrictions.
Withdrawing consent for processing your data where applicable.
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected such information, please contact us immediately.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Stride Support
Email: Office@strideny.org
Phone: +1-718-812-1100
Address: 4502 13th Avenue, Brooklyn, NY, USA
Thank you for trusting Stride Support. We are dedicated to protecting your privacy and providing high-quality services.
